Privacy Policy

Rise & Grind GYM LLC
Effective Date: January 5, 2026
Last Updated: December 31, 2025

Introduction

Rise & Grind GYM LLC (“we,” “us,” “our,” or “Rise & Grind GYM”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://risengrindgym.com/ or use our gym facilities and services in Texas.

Please read this Privacy Policy carefully. By accessing our website, visiting our gym facilities, or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Register for a membership or create an account
Sign up for classes, training sessions, or events
Make purchases or payments
Contact us with inquiries or customer service requests
Complete surveys or provide feedback
Sign liability waivers or other required forms
Occasional photos of gym, including members.

This information may include:

Full name
Email address
Phone number
Mailing address
Date of birth
Payment information (credit/debit card details, billing address)
Emergency contact information
Health and fitness information (medical conditions, fitness goals, injuries)
Government-issued ID (for membership verification)
Username and password for member portal access

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Date and time of visits
Cookies and similar tracking technologies

Facility Access and Security Information

When you use our gym facilities, we may collect:

Facility access logs (check-in/check-out times)
Security camera footage from our premises
Locker and equipment usage data

Health and Fitness Information

With your consent, we may collect health and fitness-related information such as:

Medical conditions or physical limitations
Fitness assessments and progress tracking
Personal training session notes
Participation in classes and programs

How We Use Your Information

We use the information we collect for the following purposes:

Membership Management: To process and manage your gym membership, including registration, renewals, cancellations, and billing
Facility Access: To provide access to our facilities and verify member identity
Payment Processing: To process payments, manage your account, and prevent fraudulent transactions
Communication: To send you membership confirmations, payment receipts, schedule changes, and important facility updates
Marketing: To send promotional materials, newsletters, special offers, and information about new services (with your consent)
Service Improvement: To understand how our facilities and services are used and to improve our offerings
Safety and Security: To maintain a safe environment through security monitoring and emergency response
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Health and Safety: To accommodate health conditions and ensure appropriate fitness programming

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Payment processors and financial institutions
Membership management software providers
Email and communication service providers
Website hosting and analytics providers
Equipment maintenance and service companies

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders, subpoenas, or other legal processes
Requests from law enforcement or government agencies
Protection of our rights, property, or safety, or that of our members or others

Business Transfers

If Rise & Grind GYM is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

Emergency Contacts

In case of medical emergencies, we may contact your designated emergency contacts and share relevant health information with emergency responders.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Payment Information

We use secure, third-party payment processors to handle all payment transactions. We do not store complete credit card numbers on our servers. Payment information is encrypted and processed in compliance with Payment Card Industry Data Security Standards (PCI DSS).

Your recurring membership payments are processed automatically according to your membership agreement. You can update your payment information through your member account or by contacting our staff.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission
Restricted access to personal information on a need-to-know basis
Regular security assessments and updates
Secure storage of physical documents
Employee training on data privacy and security

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Membership information is typically retained for:

Active members: Duration of membership plus seven years for financial and legal compliance
Former members: Seven years from membership termination for tax, legal, and business purposes
Health and liability waivers: Seven years from date of signature
Security footage: 30 to 90 days unless needed for incident investigation

When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You may access and update your personal information by logging into your member account or contacting us directly. We will respond to your request within a reasonable timeframe.

Marketing Communications

You may opt out of receiving promotional emails by:

Clicking the “unsubscribe” link in any promotional email
Adjusting your communication preferences in your member account
Contacting us directly

Please note that even if you opt out of marketing communications, we will still send you essential service-related communications regarding your membership.

Account Deletion

You may request deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Do Not Track

Our website does not currently respond to “Do Not Track” signals from web browsers.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

Essential Cookies: Necessary for website functionality, such as maintaining your login session
Analytics Cookies: To understand how visitors use our website and improve performance
Marketing Cookies: To deliver relevant advertisements and track campaign effectiveness (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are available to individuals under the age of 18 with appropriate parental or guardian consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.

Minors Ages 13-17

We welcome high school students, including student athletes, to use our facilities. For members between 13 and 17 years old, we require:

Parental or guardian consent and signature on membership agreements
Signed liability waivers from a parent or legal guardian
Emergency contact information for a parent or guardian
Any relevant health or medical information provided by the parent or guardian

High school students may use our facilities independently without parental supervision once proper consent forms are completed. Parents or guardians retain the right to access and manage their minor child’s membership information and can request updates or deletion of their child’s personal information at any time.

COPPA Compliance

Rise & Grind GYM LLC complies with the Children’s Online Privacy Protection Act (COPPA) regarding the online collection of personal information from children under 13 years of age.

Information Collection from Children Under 13

We do not knowingly collect personal information online from children under 13 without verifiable parental consent. Our website and online membership registration are not directed to children under 13. If a child under 13 wishes to become a member, we require:

Direct parental involvement in the registration process
Verifiable parental consent before collecting any personal information
Parental signature on all membership agreements and waivers
Parental provision of payment information

Verifiable Parental Consent

For children under 13, we obtain verifiable parental consent through one or more of the following methods:

Signed consent forms provided in person at our facility
Credit card verification during the online membership purchase process
Government-issued ID verification
Video conference verification with a parent or guardian

Parental Rights Under COPPA

Parents or legal guardians of children under 13 have the right to:

Review the personal information collected from their child
Request that we delete their child’s personal information
Refuse to allow further collection or use of their child’s information
Withdraw consent at any time

To exercise these rights, parents may contact us using the contact information provided at the end of this Privacy Policy.

Information We May Collect from Children Under 13

With verifiable parental consent, we may collect the following information from children under 13:

Name and date of birth
Parent/guardian contact information
Emergency contact information
Health and medical information necessary for safe participation
Facility access records
Payment information (provided by parent/guardian)

We do not require children under 13 to provide more information than is reasonably necessary to participate in our services.

How We Use Information from Children Under 13

Information collected from children under 13 is used solely for:

Providing gym membership services and facility access
Communicating with parents/guardians about membership and safety matters
Ensuring the child’s safety and accommodating any health needs
Complying with legal obligations

We do not share children’s personal information with third parties except as necessary to provide our services or as required by law.

Texas-Specific Privacy Information

As a Texas-based business, we comply with applicable Texas state laws regarding data privacy and security, including:

Texas Identity Theft Enforcement and Protection Act
Texas Business and Commerce Code provisions related to data security
Texas breach notification requirements

In the event of a data breach affecting Texas residents, we will provide notification as required by Texas law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rise & Grind GYM LLC
Website: https://risengrindgym.com/
Phone: (346) 856-5704
Address: 8301 Braniff St, Houston, TX 77061

Acknowledgment: By using Rise & Grind GYM facilities and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.